1. Introduction

Welcome to TAGXI ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application (collectively, the "Service").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Service includes:

Personal Data

Personally identifiable information, such as your name, email address, telephone number, taxi company name, taxi/driver license ID, and general location information (postcode, city, country) that you voluntarily give to us when you register with the Service or when you choose to participate in various activities related to the Service, such as posting a trip or searching for trips.

Trip Data

Information related to trips you post or search for, including origin and destination details, departure times, available seats, price information, payment methods accepted, and any additional information you provide.

Financial Data (Driver Subscriptions)

When you subscribe to our driver services, payments are processed by a third-party payment processor (e.g., PayPal). We do not collect or store your full payment card details. We may receive transaction identifiers and subscription status from the payment processor.

Derivative Data

Information our servers automatically collect when you access the Service, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Service. [Adapt based on actual data collected].

Mobile Device Data

Device information such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Service from a mobile device and have enabled location services. [Adapt if applicable].

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

• Create and manage your account.
• Facilitate the posting and searching of taxi trips.
• Process your subscription payments and renewals.
• Email you regarding your account or order.
• Enable user-to-user communications (once messaging features are implemented, with consent).
• Monitor and analyze usage and trends to improve your experience with the Service.
• Notify you of updates to the Service.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Request feedback and contact you about your use of the Service.
• Resolve disputes and troubleshoot problems.
• Comply with legal and regulatory obligations.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing (e.g., PayPal for subscriptions), data analysis, email delivery, hosting services (e.g., Firebase), customer service, and marketing assistance. [List specific types of providers].

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

With Other Users

If you are a driver, information such as your name, taxi company, trip details (origin, destination, time, price, payment methods, additional info, phone number if you choose to display it) will be visible to travelers searching for rides. If you are a traveler, [Specify what traveler information might be shared with a driver upon booking, e.g., name, if a messaging system is implemented].

Affiliates

[Specify if information is shared with affiliates and for what purpose].

Consent

We may disclose your personal information for any other purpose with your consent.

5. Tracking Technologies

Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Service to help customize the Service and improve your experience. [Specify your cookie usage and provide information on how users can manage cookies].

6. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Your Data Protection Rights (Especially for UK & EEA Users - GDPR)

If you are a resident of the United Kingdom (UK) or European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at [Your Contact Email for Privacy Requests].

You also have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, if you are in the UK, please contact the Information Commissioner’s Office (ICO).

8. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

[Specify retention periods for different types of data if possible, e.g., account data, trip data].

9. Policy for Children

We do not knowingly solicit information from or market to children under the age of 18. If you become aware of any data we have collected from children under age 18, please contact us using the contact information provided below.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

[Your Company Name/TAGXI]

[Your Company Address - Optional, or specify email is preferred]

Email: [Your Support/Privacy Email Address]

Website: TAGXI Home